About Financial Institution
Primary Agriculture Banks
Background
This Government considers that Primary Agricultural Cooperative Credit Societies are the fulcrum on which integrated package of services such as credit, insurance, inputs, marketing and extension can be delivered to the farmers. Recognising the importance of increasing productivity in agricultural sector as envisaged in the XI Five Year Plan,
Primary Agricultural Cooperative Credit Societies will be actively engaged in provision of integrated service to the farmers and serve as a point of dissemination of the technology and the improved cultivation practices. It is expected to increase the prosperity of farmers by availing better services particularly in the area of technological intervention.
PROBLEM
SOLUTION
MANUAL CASH COLLECTION
- PCARDB were doing the cash collections manually hence increase in the fraud, higher cost for collections, lesser transparency for customers.
MOBILE APPS COLLECTION
- Intelligrow’scollection system enabled collections agent with the mobile app for collections
and Bluetooth printer.
SMS & RECIPT
- Provided with sms and a receipt on the field for the customer hence enabled them with the
transparency and built a trust I the banking ecosystem.
TRANSACTION FACILITY
- Syncing of the transactions facility for the admin web app application enabled bank managers
in having a complete control of the collection system.
COMFORT AT ANYTIME
- customer net banking enabled customers to perform transactions and apply services from the
comfort of their home or office, at any time.
HAPPY CONSUMERS
- Bank customers are now happywith the receipt and sms for their transactions. Hence availing the
services quickly and easily.
INCREASE IN EFFICIENCY
- Banks staff have seen the 60% increase in the efficiency and have reduced their cost by 30%.
IMPACT
Customer access to bank is a click away in availing the banking service.
Bank staff have increased their efficiency by 50% and reduced there costs.
Customers are now happy with the transparency.
Bank management team are able to make quick decisions and wisely.